Hybrid Customer Service Rep — Fast-Paced, Multitask

Power Stop LLC; Illinois; Hybrid; USD 35,000 - 45,000; Full time

Job summary

Power Stop LLC is seeking a Customer Service Representative in Bedford Park, IL. This hybrid position requires strong communication skills, a customer-first attitude, and the ability to manage multiple tasks in a fast-paced environment.

The role involves replying to customer inquiries, processing orders accurately, and resolving issues efficiently. A High School diploma and 2+ years of customer service experience are essential. The company values a positive and outgoing demeanor.

Qualifications

• High School Diploma, associate degree, or equivalent required.
• 2+ years of experience in customer service, preferably in a distribution or related industry.
• Exceptional organizational capabilities and a track record for handling multiple tasks simultaneously.
• Possess excellent written and verbal communication and interpersonal relationship skills.

Responsibilities

• Handle all incoming calls and email inquiries promptly.
• Accurately enter and manage customer orders in the systems.
• Address and resolve customer complaints and issues.
• Collaborate with colleagues to ensure smooth order fulfillment.
• Gather customer feedback and provide insights.

Skills

Customer service experience

Bilingual English and Spanish

Organizational skills

Communication skills

Microsoft Office Suite

Education

High School Diploma or equivalent

2+ years customer service experience

Job description

Power Stop LLC is seeking a Customer Service Representative in Bedford Park, IL. This hybrid position requires strong communication skills, a customer-first attitude, and the ability to manage multiple tasks in a fast-paced environment.

The role involves replying to customer inquiries, processing orders accurately, and resolving issues efficiently. A High School diploma and 2+ years of customer service experience are essential. The company values a positive and outgoing demeanor.