Hybrid: Customer Service & Local Brand Ambassador

The Brothers That Just Do Gutters - South Shore; Norwood (MA); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

Pay rate: $23-$27/hr

Performance bonuses

Remote work flexibility

Paid time off

Paid holidays

Training and growth opportunities

Community events involvement

Job summary

The Brothers That Just Do Gutters - South Shore is seeking a Customer Service & Brand Ambassador for a hybrid/remote role, blending admin work with local marketing and events. This position can be performed remotely most of the time, with local representation at fairs and home shows to boost visibility.

You’ll handle calls, scheduling, and records, while supporting sales and management, and carrying out community outreach. It’s a flexible, growth-friendly role with work-from-home options.

Qualifications

• Experience in customer service, administration, hospitality, retail, marketing, social media, or event promotion is helpful.
• Strong phone and organizational skills are important.
• Comfortable working remotely with ability to travel locally for events.

Responsibilities

• Answer incoming customer calls in a friendly and professional manner.
• Help customers schedule estimates and appointments.
• Respond to basic questions and direct customers to the appropriate team member.
• Assist with customer follow-ups and communications.
• Maintain accurate customer information and records.
• Provide administrative support to sales and management teams.
• Help coordinate schedules and appointments.
• Perform general administrative and office responsibilities.
• Attend and represent the company at local events and community activities.
• Create and post engaging local content on social media.

Job description

The Brothers That Just Do Gutters - South Shore is seeking a Customer Service & Brand Ambassador for a hybrid/remote role, blending admin work with local marketing and events. This position can be performed remotely most of the time, with local representation at fairs and home shows to boost visibility.

You’ll handle calls, scheduling, and records, while supporting sales and management, and carrying out community outreach. It’s a flexible, growth-friendly role with work-from-home options.