Hybrid Customer Projects Lead | Cross-Functional & Impact

Schneider Electric Corp; Raleigh (NC); Hybrid; USD 86,000 - 130,000; Full time

Job summary

Schneider Electric is seeking a Customer Project Manager in the United States to lead the execution of customer projects from order conversion through delivery, invoicing, and post-sale support. You'll serve as the central point of contact among customers, distributors, contractors, manufacturing plants, and sales teams to keep projects moving and ensure a strong customer experience.

The role is hybrid with in-office days in multiple U.S. locations, including Raleigh.

Qualifications

• 3 years of experience in project management or similar customer-facing role.
• Experience coordinating projects or orders involving multiple stakeholders.
• Industry experience in energy management, electrical infrastructure, or related field is preferred but not required.
• Bachelor's degree preferred but not required.
• PMP certification is not required.

Responsibilities

• Lead the execution of customer projects from order conversion through product delivery and invoicing.
• Serve as a primary liaison between customers, distributors, manufacturing plants, sales teams, and other internal partners.
• Coordinate shipment schedules, change orders, material modifications, customer requests, and project updates.
• Proactively communicate project status, delays, risks, and changes while managing customer expectations.
• Work across internal teams to resolve order and delivery issues, elevate challenges when needed, and keep projects on track.
• Manage multiple projects and competing priorities in a dynamic environment where priorities can change quickly.
• Build strong customer and stakeholder relationships through proactive communication, collaboration, and follow-through.

Skills

Strong communication

Organization & prioritization

Multi-project management

Problem-solving

Self-motivation

Cross-functional influence

Adaptability

Education

Bachelor's degree preferred

Job description

Schneider Electric is seeking a Customer Project Manager in the United States to lead the execution of customer projects from order conversion through delivery, invoicing, and post-sale support. You'll serve as the central point of contact among customers, distributors, contractors, manufacturing plants, and sales teams to keep projects moving and ensure a strong customer experience.

The role is hybrid with in-office days in multiple U.S. locations, including Raleigh.