Hybrid Customer Experience Coordinator | Order Tracking

Talentify; Tacoma (WA); Híbrido; USD 30 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental & vision

401(k) Retirement Plan

Transportation benefits

Resumo da oferta

Talentify is seeking a Customer Experience Specialist to coordinate and track customer orders from start to finish, ensuring accurate documentation and timely billing. The role offers comprehensive training, strong career growth potential, and a path into account management, project management, transportation, or sales within a supportive team.

It is a full-time, hybrid position based in Tacoma, WA with onsite on Tue-Thu and remote Mon-Fri.

Qualificações

• Entry-level role with comprehensive training provided.
• Strong emphasis on organization and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilidades

• Coordinate and track customer orders from initial request through completion.
• Create, update, and maintain order documentation and manifests.
• Coordinate scheduling with transportation teams for on-time service.
• Communicate order status and changes to internal stakeholders.
• Monitor open orders and ensure timely completion and accurate billing.

Conhecimentos

Customer service mindset

Communication skills

Data entry

Team collaboration

Ferramentas

MS Office/Desktop software

Descrição da oferta de emprego

Talentify is seeking a Customer Experience Specialist to coordinate and track customer orders from start to finish, ensuring accurate documentation and timely billing. The role offers comprehensive training, strong career growth potential, and a path into account management, project management, transportation, or sales within a supportive team.

It is a full-time, hybrid position based in Tacoma, WA with onsite on Tue-Thu and remote Mon-Fri.