Hybrid Customer Care & Order Support Specialist

CAR CarsArrive Network Inc; Mesa (AZ); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401K with company match

Paid time off

Job summary

This hybrid position allows for in-office work on Tuesdays and Thursdays. We offer competitive pay and benefits including medical, dental, and vision coverage, as well as paid time off and a robust 401K match.

Qualifications

• 2+ years of experience in a call-center environment.
• Excellent interpersonal skills for conflict resolution.
• Ability to multitask and manage tasks effectively.

Responsibilities

• Monitor a shared email inbox for new transport orders.
• Conduct order entries and research for missing order information.
• Process and organize inbound shipper requests via phone and email.

Skills

Customer-focused

Effective communicator

Problem-solving

Active listening

Organizational skills

Education

High school diploma or GED

Tools

Google Suite

Job description

This hybrid position allows for in-office work on Tuesdays and Thursdays. We offer competitive pay and benefits including medical, dental, and vision coverage, as well as paid time off and a robust 401K match.