Hybrid Court Clerk — Child Support & Scheduling

New Jersey Courts; Hackensack (NJ); Hybrid; USD 47,000 - 72,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

New Jersey Judiciary is seeking a team-oriented clerical support specialist for the Bergen Vicinage Probation Division's Child Support Unit. The role emphasizes excellent customer service, interpersonal and communication skills, and technical competence in case management systems.

Hybrid work may include up to 2 days remote, with mandatory security measures. Responsibilities include handling case files, scheduling hearings, processing mail, and supporting court proceedings.

Qualifications

• One year of clerical and support services experience, including keyboarding.
• Ability to use a keyboard; no minimum speed.
• Strong customer service and interpersonal skills are essential.

Responsibilities

• Review new cases for required documentation and research case information in PCM.
• Prepare, print, scan, upload, and maintain case files in NJKIDS and FileOnQ.
• Process daily incoming and outgoing mail, including logging, scanning, distributing, and case-noting.
• Manage Rightfax communications, FileOnQ, and closed-file records.
• Maintain file room operations and retrieve files, court orders, and payment histories as needed.
• Provide front desk coverage and general administrative support daily.
• Schedule hearings, maintain calendars, and prepare/mail court notices.
• Support court proceedings by requesting interpreters, moderating Zoom hearings, and utilizing CourtSmart.
• Enter judgments, update case notes, run credit reports, and track court-related case activity.
• Support the JOBS Program by contacting clients, entering case notes, and maintaining a log of court-referred cases.
• Prepare reports, maintain logs, and assist with special projects and court-referred matters.

Skills

Customer service

Interpersonal skills

Communication

Technical competence

Job description

New Jersey Judiciary is seeking a team-oriented clerical support specialist for the Bergen Vicinage Probation Division's Child Support Unit. The role emphasizes excellent customer service, interpersonal and communication skills, and technical competence in case management systems.

Hybrid work may include up to 2 days remote, with mandatory security measures. Responsibilities include handling case files, scheduling hearings, processing mail, and supporting court proceedings.