Hybrid Contract Specialist for Internal Ops & Training

Rippling, Inc.; Chicago, Northern (IL, KY); Hybrid; USD 67,000 - 79,000; Full time

Benefits offered by this job

Healthcare plan

401k

Paid time off

Parental leave

Snacks & events

Job summary

Crafty seeks a Contract Specialist to enhance internal contract operations. You will process high volumes of requests, reinforce contract lifecycle systems, and train internal teams on request processing. Interaction with clients is limited to redlining support; ownership remains with field and commercial teams.

You will work closely with Account Management, Sales, and Finance to align terms, deliverables, and financial arrangements, while maintaining compliance and data integrity.

Qualifications

• In-depth knowledge of contract terminology and the ability to assess and understand the commercial and legal implications of various contract clauses.

Responsibilities

• Draft, review, and negotiate client and vendor contracts, ensuring clear terms and legal compliance using the company’s contract negotiation guidelines.
• Maintain an organized contract database, track key dates (renewals, deadlines), and ensure proper archiving.
• Work closely with Client Success, Sales, and Finance teams to ensure smooth contract execution, aligning on terms, deliverables, and financial arrangements.
• Send notifications related to contract renewal calendar.
• Update and standardize contract templates to ensure consistency, legal compliance, and efficiency.
• Identify potential risks in contracts, such as financial or legal issues, and elevate them to senior management or legal teams.
• Support regulatory and internal audits related to contracts.
• Process contract requests submitted across HubSpot and Ironclad, and help reduce duplicate data entry between the two systems as our integrations mature.
• Maintain and iterate the SOPs for contract renewals and amendments, and deliver recurring training to internal request owners.
• Support the post-signature process, including recording contract outcomes in our internal systems, coordinating with the equipment team on equipment-related changes, and looping in Implementation on office moves.

Skills

Contract terms understanding

Effective communication

Multitasking

Attention to detail

Team collaboration

Tools

Ironclad

HubSpot

Notion

Job description

Crafty seeks a Contract Specialist to enhance internal contract operations. You will process high volumes of requests, reinforce contract lifecycle systems, and train internal teams on request processing. Interaction with clients is limited to redlining support; ownership remains with field and commercial teams.

You will work closely with Account Management, Sales, and Finance to align terms, deliverables, and financial arrangements, while maintaining compliance and data integrity.