Hybrid Compliance & Credit Reporting Analyst

Dollar Bank; Pittsburgh (Allegheny County); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Dollar Bank is seeking a Compliance Analyst to ensure accurate credit bureau reporting, resolve disputes, and document research and resolutions. The role supports compliance with FCRA, FDCPA, CFPB, and Metro 2 guidelines, coordinating with law firms and collection agencies as needed.

The position emphasizes Excel proficiency, process improvement, and collaboration with internal teams. A hybrid schedule may be available after training.

Qualifications

• College degree in accounting or business-related field or commensurate experience.
• Minimum two years of experience in compliance or audit and retail servicing.
• Familiarity with CRA, FCRA, FDCPA, and Metro 2 guidelines preferred.
• Experience with consumer lending preferred.
• Proficient in Microsoft Office, including Excel; Excel skills will be tested.
• Strong organizational and time management skills with ability to prioritize and adapt.
• Ability to implement changes and monitor ongoing compliance with strong written and verbal communication.
• Overtime may be required; minimal travel for training.

Responsibilities

• Research, investigate, and resolve direct and indirect credit reporting disputes in a timely and accurate manner.
• Interpret payment history and verify loan data; respond to disputes via AC DV using e-OSCAR; issue written findings for direct disputes.
• Maintain accurate follow-up notes and documentation across multiple software systems.
• Work with outside vendors, including law firms and collection agencies, to support account requests.
• Identify and locate debtors, assets, and recommend accounts for appropriate action.
• Monitor regulatory changes and establish controls to support ongoing compliance; manage special projects.
• Ensure required compliance training is completed on a calendared basis; assist audits by coordinating documentation.

Skills

Excel proficiency

Problem-solving

Communication

Time management

Independent research

Teamwork

Education

College degree in accounting or business

Tools

e-OSCAR

Microsoft Office

Job description

Dollar Bank is seeking a Compliance Analyst to ensure accurate credit bureau reporting, resolve disputes, and document research and resolutions. The role supports compliance with FCRA, FDCPA, CFPB, and Metro 2 guidelines, coordinating with law firms and collection agencies as needed.

The position emphasizes Excel proficiency, process improvement, and collaboration with internal teams. A hybrid schedule may be available after training.