Hybrid Complex Claims Consultant - Private & NFP D&O

CNA Insurance; Southfield (MI); Hybrid; USD 72,000 - 141,000; Full time

Benefits offered by this job

Comprehensive and competitive benefits package

Opportunity for hybrid work

Job summary

CNA Insurance is looking for a Complex Claims Consultant to join their team in Southfield, Michigan. This role involves managing mid to high severity claims, ensuring compliance with company protocols, and collaborating closely with internal and external partners.

The ideal candidate will have a Bachelor’s Degree or equivalent experience and at least five years in claim handling. The position offers a hybrid work environment and a competitive salary based on experience.

Qualifications

• Minimum of five to seven years of relevant experience, preferably in claim handling.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Strong work ethic with the ability to work independently.

Responsibilities

• Manage highly complex financial lines claims with large exposures.
• Ensure exceptional customer service by managing all aspects of the claim.
• Resolve claims by collaborating with internal and external business partners.

Skills

Knowledge of commercial insurance industry

Strong communication skills

Analytical and investigative mindset

Negotiation skills

Time management and organizational skills

Education

Bachelor's Degree or equivalent experience

JD preferred

Tools

Microsoft Office Suite

Job description

CNA Insurance is looking for a Complex Claims Consultant to join their team in Southfield, Michigan. This role involves managing mid to high severity claims, ensuring compliance with company protocols, and collaborating closely with internal and external partners.

The ideal candidate will have a Bachelor’s Degree or equivalent experience and at least five years in claim handling. The position offers a hybrid work environment and a competitive salary based on experience.