Hybrid Complex Claims Consultant - Private & NFP D&O

CNA Insurance; BLOOMINGTON (MN); Hybrid; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance is seeking a Complex Claims Consultant to handle Private and NFP D&O claims, ensuring effective claim management and exceptional customer service. This role requires thorough knowledge of the commercial insurance industry and involves collaborating with insureds, attorneys, and brokers.

Candidates should have a Bachelor's degree or equivalent experience, with preferred JD and a minimum of five to seven years in claim handling. This position offers a hybrid work environment based in the United States.

Qualifications

• Minimum of five to seven years of relevant experience in claim handling.
• Thorough knowledge of policy language and claim practices.
• Ability to effectively evaluate ambiguous and complex business problems.

Responsibilities

• Manage complex Financial Lines claims with large exposures.
• Ensure exceptional customer service and timely updates.
• Lead investigations to determine compensability and liability.
• Collaborate with internal and external partners for claim resolution.
• Mentor less experienced Claim Professionals.

Skills

Knowledge of commercial insurance

Strong communication skills

Analytical and investigative mindset

Time management and organizational skills

Negotiation skills

Familiarity with Microsoft Office Suite

Education

Bachelor's Degree or equivalent experience

JD preferred

Job description

CNA Insurance is seeking a Complex Claims Consultant to handle Private and NFP D&O claims, ensuring effective claim management and exceptional customer service. This role requires thorough knowledge of the commercial insurance industry and involves collaborating with insureds, attorneys, and brokers.

Candidates should have a Bachelor's degree or equivalent experience, with preferred JD and a minimum of five to seven years in claim handling. This position offers a hybrid work environment based in the United States.