Hybrid Commission Operations Analyst - FinOps

ManpowerGroup Global, Inc.; Memphis (TN); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending

Supplemental Life Insurance

Short Term and Long Term Disability

Job summary

ManpowerGroup Global, Inc. is seeking a Commission Operations Analyst in Memphis, TN, offering a hybrid schedule with onsite presence on Tuesdays and Wednesdays.

The role focuses on managing commission payments, supporting partner accounts, resolving discrepancies, and driving efficiency across finance and operations. The ideal candidate will bring strong financial operations experience, analytical skills, and a track record in process improvements, with the ability to collaborate across

Qualifications

• Experience with commission processing, payments, billing, invoicing, AR/AP, or financial operations.
• Strong analytical, reconciliation, and problem-solving skills.
• Excellent customer service and stakeholder communication skills.
• Ability to work independently and manage competing priorities.
• Strong attention to detail and organizational skills.
• Experience identifying and implementing process improvements.

Responsibilities

• Manage commission and payment processes from submission through reconciliation.
• Serve as a primary contact for external partner accounts.
• Research and resolve payment discrepancies and financial variances.
• Reconcile commission, billing, invoicing, and payment information.
• Support new account onboarding and maintain accurate documentation.
• Analyze data to identify trends, issues, and process improvement opportunities.
• Recommend workflow improvements and automation opportunities.
• Collaborate with Finance, Operations, Account Management, and other teams.
• Manage multiple priorities while maintaining accuracy and meeting deadlines.

Skills

Financial Reconciliation

Process Improvement

Data Analysis

Client Management

Problem Resolution

Stakeholder Communication

Process Documentation

Cross-Functional Collaboration

Education

Finance or Accounting Operations

Accounts Receivable / Accounts Payable

Commission Processing

Billing or Payment Administration

Customer/Account Operations

Travel, Hospitality, Meetings & Events, or Hotel Operations

Job description

ManpowerGroup Global, Inc. is seeking a Commission Operations Analyst in Memphis, TN, offering a hybrid schedule with onsite presence on Tuesdays and Wednesdays.

The role focuses on managing commission payments, supporting partner accounts, resolving discrepancies, and driving efficiency across finance and operations. The ideal candidate will bring strong financial operations experience, analytical skills, and a track record in process improvements, with the ability to collaborate across