Hybrid Commercial Lines Processing Specialist

Berry Insurance

Franklin (MA)

Hybrid

USD 26,000 - 34,000

Part time

7 days ago
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Benefits offered by this job

Health benefits
Vision coverage
Life/LTD
SIMPLE IRA matching
Flexible PTO
Continuing education & licensing paid

Job summary

Berry Insurance is seeking a detail‑oriented Commercial Lines Processing & Support Specialist to handle policy transactions, certificates, and client servicing alongside the Commercial Lines team. This role emphasizes behind‑the‑scenes processing, accuracy, and timely service to clients, with collaborative work alongside CSMs, carriers, and producers.

The ideal candidate has 1–3 years in a commercial insurance setting, holds a Massachusetts P&C license, and can leverage Applied EPIC.

Qualifications

  • 1–3 years of commercial insurance agency experience.
  • Active Massachusetts Property & Casualty license required.
  • Experience with Applied EPIC is a plus.
  • Strong organizational and time-management skills with high attention to detail.
  • Proactive, adaptable and team‑oriented mindset.

Responsibilities

  • Process policy endorsements, cancellations, and service requests accurately.
  • Maintain accurate client and policy information in the agency system.
  • Prepare COIs, binders, and related insurance documentation.
  • Support CSMs with client servicing and billing inquiries.
  • Collaborate with carriers, producers, and team members on processing needs.
  • Provide backup coverage during high-volume periods.

Skills

Commercial insurance
Policy processing
Attention to detail
Team collaboration
Time management
License knowledge

Education

Massachusetts Property & Casualty license

Tools

Applied EPIC

Job description

Berry Insurance is seeking a detail‑oriented Commercial Lines Processing & Support Specialist to handle policy transactions, certificates, and client servicing alongside the Commercial Lines team. This role emphasizes behind‑the‑scenes processing, accuracy, and timely service to clients, with collaborative work alongside CSMs, carriers, and producers.

The ideal candidate has 1–3 years in a commercial insurance setting, holds a Massachusetts P&C license, and can leverage Applied EPIC.

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