Hybrid Commercial Lines Account Manager - Small Business

Risk Strategies Company; Boston (MA); Hybrid; USD 51,800 - 85,000; Full time

Job summary

A leading insurance brokerage firm is seeking an experienced Commercial Lines Select Account Manager to deliver consultative guidance and exceptional service to small business clients. This hybrid role requires 1–3 days per week in the Boston area and emphasizes strong client relationships and insurance expertise. Candidates ideally have 3-5 years of experience in client management, along with familiarity with commercial insurance and relevant software systems.

Qualifications

• 3 - 5 years’ experience in client management is preferred but not required.
• Proficient in insurance agency management systems preferred.
• Extensive knowledge of Commercial Lines coverage and procedures.

Responsibilities

• Build and maintain relationships with customers.
• Manage accounts and service existing clients effectively.
• Participate in the retention of renewal business.

Skills

Commercial Lines client management experience

Insurance agency management systems

Knowledge of Commercial Lines underwriting

Ability to analyze complex data

Strong communication skills

Education

CISR, ARM or similar designations

Tools

AMS 360

Work Smart

EPIC

Job description

A leading insurance brokerage firm is seeking an experienced Commercial Lines Select Account Manager to deliver consultative guidance and exceptional service to small business clients. This hybrid role requires 1–3 days per week in the Boston area and emphasizes strong client relationships and insurance expertise. Candidates ideally have 3-5 years of experience in client management, along with familiarity with commercial insurance and relevant software systems.