Remote/Hybrid Commercial Lines Account Manager

Insurance Office of America; Norfolk (VA); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

401K with employer match

Paid holidays and vacations

Professional growth opportunities

Job summary

A leading insurance company is seeking an Account Manager for Commercial Lines. This role involves managing a book of business, ensuring account retention, and providing excellent customer service. The ideal candidate has over 3 years of account management experience and a thorough knowledge of insurance brokerage. A competitive salary and benefits package are offered, along with the flexibility to work in a hybrid capacity.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service and communication skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention.
• Coordinate day-to-day administrative and customer service activities.
• Handle customer service requests and policy administration.
• Manage policy expirations and renewals.
• Conduct client research and prepare proposals.

Skills

Account management experience

Customer service skills

Analytical skills

Problem-solving skills

Communication skills

Multitasking skills

Organizational skills

Education

High School Diploma or equivalent

Property & Casualty licensing

Tools

MS Office

Job description

A leading insurance company is seeking an Account Manager for Commercial Lines. This role involves managing a book of business, ensuring account retention, and providing excellent customer service. The ideal candidate has over 3 years of account management experience and a thorough knowledge of insurance brokerage. A competitive salary and benefits package are offered, along with the flexibility to work in a hybrid capacity.