Hybrid Commercial Lines Account Manager

Insurance One Agency L.C.; Dallas (TX); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Insurance One Agency L.C. in Dallas is seeking an experienced Commercial Lines Account Manager to service a growing book of business and support client retention.

You will renew policies, coordinate endorsements, prepare proposals, and collaborate with carriers, producers, and the leadership team to provide top‑notch service. Hybrid work after probation period with licensing the ideal plus.

Qualifications

• Experience managing a commercial lines book of business.
• Active Property & Casualty license or ability to obtain.
• Excellent organizational and time-management skills.
• Strong client engagement and customer service skills.

Responsibilities

• Manage and service an assigned book of commercial lines business.
• Build and maintain strong, professional client relationships.
• Handle renewals, endorsements, certificates, and policy changes.
• Review commercial coverage and help identify potential coverage needs.
• Obtain and prepare quotes, proposals, and renewal information.
• Communicate with carriers and underwriters regarding accounts, coverage, pricing, and service issues.
• Respond to client questions and resolve issues promptly and professionally.
• Assist with claims support and documentation as needed.
• Maintain accurate and complete client information in AMS360.
• Monitor renewal timelines and proactively follow up on outstanding items.
• Work closely with producers, agency leadership, and team members to support client retention and account growth.

Skills

Commercial insurance knowledge

Client relationship management

Renewals & endorsements handling

Independent and proactive

Time management

Strong written and verbalcommunication

P&C license

Attention to detail

Tools

AMS360

Microsoft Office

Job description

Insurance One Agency L.C. in Dallas is seeking an experienced Commercial Lines Account Manager to service a growing book of business and support client retention.

You will renew policies, coordinate endorsements, prepare proposals, and collaborate with carriers, producers, and the leadership team to provide top‑notch service. Hybrid work after probation period with licensing the ideal plus.