Hybrid Commercial Insurance Service Specialist

Careerwebsite; Montgomery (AL); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Stock purchase opportunities

Generous time off

Tuition reimbursement and professional

Hybrid Work / Remote work

Charitable contribution match programs

Job summary

McGriff, a division of Marsh McLennan Agency, is seeking a Service Associate to support the Commercial Lines service and production teams in Montgomery, AL. You will process new and renewal business, update the client management system, and address client questions to help achieve revenue and retention goals.

Ideal candidates have a high school diploma, are proficient with Microsoft Office, and demonstrate strong organizational and communication skills.

Qualifications

• Assignment based primarily upon the individual's minimal level of experience and production capacity to service a midsize book of business
• High school diploma or equivalent
• Demonstrated proficiency in computer applications such as Microsoft Office Suite
• Demonstrate strong organizational and project skills
• Strong communication and interpersonal skills (written and verbal)
• Act with responsiveness, urgency, and professionalism in all matters
• Prioritize work to achieve timely completion of the most critical and sensitive activities
• Respond quickly to client requests and work to provide appropriate information
• Accept accountability for the quality of work

Responsibilities

• Process new and renewal business to support agency revenue and retention goals.
• Update and maintain information in the client management system.
• Address and resolve client questions and issues, escalating as needed.
• Provide clients with information including plan details, rates, and contributions.
• Assemble proposals, stewardship reports, and service plans.
• Assist in preparation of new and renewal proposals and related materials.
• Maintain daily client processing tasks such as endorsements, policies, audits, cancellations, and ID cards.

Skills

Microsoft Office

Strong communication

Organizational skills

Project skills

Responsiveness and professionalism

Client service mindset

Education

High school diploma or equivalent

Job description

McGriff, a division of Marsh McLennan Agency, is seeking a Service Associate to support the Commercial Lines service and production teams in Montgomery, AL. You will process new and renewal business, update the client management system, and address client questions to help achieve revenue and retention goals.

Ideal candidates have a high school diploma, are proficient with Microsoft Office, and demonstrate strong organizational and communication skills.