Energy Insurance Client Service Specialist (Hybrid)

Marsh & McLennan Companies, Inc.; Birmingham (AL); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Hybrid Work

Charitable contribution match programs

Stock purchase opportunities

Job summary

Marsh McLennan Agency is seeking a Client Service Specialist for the McGriff energy team in Birmingham, AL. You will support the service and production teams, process new and renewal business, and maintain client data in the management system.

Expect strong communication, organization, and client-service skills. The role involves marketing support, proposals, and resolving client questions, with mentoring responsibilities and opportunities in a hybrid work setting.

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite.
• Strong organizational and project management skills.
• Excellent written and verbal communication and interpersonal skills.
• Ability to respond with urgency and professionalism.
• Ability to prioritize work to meet deadlines.
• Willingness to collaborate and mentor teammates.

Responsibilities

• Process new and renewal insurance business and maintain client data.
• Update and maintain information in the client management system.
• Address and resolve client questions and issues; escalate when needed.
• Assist with marketing activities and prepare proposals and presentations.
• Produce stewardship reports, service plans, and comparisons.
• Support endorsements, policies, audits, pending cancellations, and ID cards; assist with claims resolution; mentor teammates.

Skills

Communication

Organizational skills

Prioritization

Attention to detail

Client service mindset

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Marsh McLennan Agency is seeking a Client Service Specialist for the McGriff energy team in Birmingham, AL. You will support the service and production teams, process new and renewal business, and maintain client data in the management system.

Expect strong communication, organization, and client-service skills. The role involves marketing support, proposals, and resolving client questions, with mentoring responsibilities and opportunities in a hybrid work setting.