Hybrid Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Brandon (FL); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth and career options

Respectful culture and work/family/bal

Job summary

Insurance Office of America, Inc. is hiring a Commercial Insurance Account Manager in Brandon, FL. The role covers day-to-day client service, policy administration, and renewal management within a dynamic account management team.

Multiple experience levels are considered, from Account Manager to Senior roles. A valid P&C license and strong customer-service skills are essential, with opportunities for professional growth and leadership within the department.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with accounts receivable monitoring and collection efforts.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Insurance industry experience

Active license

Education

CIC designation preferred

High School Diploma or equivalent

Job description

Insurance Office of America, Inc. is hiring a Commercial Insurance Account Manager in Brandon, FL. The role covers day-to-day client service, policy administration, and renewal management within a dynamic account management team.

Multiple experience levels are considered, from Account Manager to Senior roles. A valid P&C license and strong customer-service skills are essential, with opportunities for professional growth and leadership within the department.