Hybrid Commercial Casualty Claims Adjuster

The Mutual Group; Arizona; Hybrid; USD 63,000 - 89,000; Full time

Benefits offered by this job

Incentive plans

401(k) match

Life and AD&D insurance

Medical, dental and vision plans

Wellness programs

Generous PTO

Hybrid/remote options

Educational assistance

Job summary

The Mutual Group is seeking a Commercial Casualty Claims Adjuster to partner with members by processing claims accurately so they can resume their life’s work. You will manage a wide range of casualty exposures and conduct investigations, interviews, and documentation to support fair settlements.

Hybrid or in-office schedule is available for those near the home office; initial training may require in‑office days.

Qualifications

• 5 or more years in handling Commercial Liability Claims.
• Understanding concepts of coverage, policy interpretation, exposure recognition and liability determination to analyze and move claims towards resolution using best practices.
• Ability to work independently in a home-based environment.
• Ability to negotiate skillfully in difficult situations.
• Willingness to travel periodically.
• Environmental claim experience is preferred.
• Propane Gas Distributors claim experience is preferred
• Bachelor’s degree preferred
• New York, Florida or Texas claims handling license required
• Ability to formulate sound expense,indemnity, and business judgment while supporting loss evaluations and presenting them effectively.
• Basic computer skills including Microsoft applications
• Perform work related simple and advanced mathematical problems and calculations
• Compose written correspondence and factual reports which are well organized and concise, utilizing proper English, grammar, punctuation, and spelling
• Strong oral and written communication skills.

Responsibilities

• This position handles Commercial General Liability, Commercial Trucking, Director’s & Officer Liability, Employment Practices Liability, Commercial Auto injuries, Contractor’s Pollution Liability, Professional Liability and other Casualty exposures.
• Investigates coverage and cause of loss on routine to more complicated claims, which includes but is not limited to policy review, interviewing all parties associated with the loss and gathering and analyzing all necessary investigative documentation.
• Handles non-represented, represented and litigated injury and property damage claims including investigating and evaluating those exposures. Identifies exposures with significate severity to triage to the large loss team.
• Provides accurate assessments and negotiates fair and efficient claims resolutions while managing costs. Settles losses according to the documented damage, the language of the policy of insurance, pertinent regulatory and statutory considerations and within granted authority.
• Prepares written communication, including but not limited to settlement letters, DISCLAIMERS of coverage and reservation of rights letters.
• Maintains effective claim file documentation and diary system. Monitor diary to achieve timely development of file and timely disposition of the claim.
• Recognizes and pursues recovery opportunities and prepares submissions to SIU when indicated.
• Assigns and supervises field examiners and vendor resources, including but not limited to independent adjusters, engineers and other experts as needed.
• Assumes additional duties as defined.

Skills

Negotiation skills

Independent work

Strong communication

Travel willingness

Analytical thinking

Education

Claims handling license (NY/FL/TX) required

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

The Mutual Group is seeking a Commercial Casualty Claims Adjuster to partner with members by processing claims accurately so they can resume their life’s work. You will manage a wide range of casualty exposures and conduct investigations, interviews, and documentation to support fair settlements.

Hybrid or in-office schedule is available for those near the home office; initial training may require in‑office days.