Hybrid: Commercial Auto Claims Specialist

CNA Insurance; Chicago (IL); Hybrid; USD 47,000 - 78,000; Full time

Job summary

CNA Insurance in Chicago, IL invites you to join our claims team as an individual contributor handling commercial claims of low to moderate complexity within the General Liability line. The role emphasizes thorough investigations, timely updates, and compliant claim handling.

We offer a flexible, hybrid schedule with 2 days in an CNA office per week, opportunities for professional growth, and a competitive benefits package aligned with market standards.

Qualifications

• High school diploma required.
• Associates or Bachelor's degree preferred.
• Must obtain Insurance Adjuster License within 90 days.
• Prior claim handling or customer service in the insurance industry is preferred.

Responsibilities

• Manages an inventory of low to moderate complexity commercial claims by following company protocols.
• Verifies coverage and establishes reserves, communicating with insureds and claimants.
• Investigates liability and compensability, gathering statements and consulting experts.
• Collaborates with internal and external partners to facilitate best claim outcomes.
• Authorizes disbursements within authority and negotiates settlements.
• Ensures compliance with state/local regulations and company guidelines.

Skills

Communication skills

Analytical thinking

Time management

Team collaboration

Independent judgement

Problem solving

MS Office proficiency

Adaptability

Diversity & inclusion mindset

Education

High school diploma

Associates or Bachelor's degree preferred

Insurance Adjuster License within 90 days

Tools

Microsoft Office

Job description

CNA Insurance in Chicago, IL invites you to join our claims team as an individual contributor handling commercial claims of low to moderate complexity within the General Liability line. The role emphasizes thorough investigations, timely updates, and compliant claim handling.

We offer a flexible, hybrid schedule with 2 days in an CNA office per week, opportunities for professional growth, and a competitive benefits package aligned with market standards.