Hybrid Collections Specialist: Resolve Past-Due Balances

Mansfield Energy Corp; Gainesville (GA); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid Time Off

Parental Leave

Tuition Reimbursement

Life insurance

STD and LTD

Job summary

Mansfield Oil Company in Gainesville, GA is seeking a Collections Specialist to minimize risk by resolving past due balances, monitoring holds, and deciding when to release or withhold products based on credit management parameters. Responsibilities include calling customers, logging activity, providing metrics, collaborating across departments, and communicating with Sales, Operations and Dispatch.

Requires English fluency and MS Office skills.

Qualifications

• High School diploma or equivalent required.
• One-year minimum B2B collections experience or related skills required.

Responsibilities

• Own front-line collections, contacting customers regarding balances beyond due date.
• Transmit documentation to resolve past due balances.
• Log collection activity in accounting system and provide metrics.
• Communicate with internal customers to investigate and resolve debit/credit balances.
• Share information with Sales, Operations and Dispatch to prevent holds.

Skills

Fluent English

Analytical thinking

Communication

Time management

Teamwork

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Excel

Job description

Mansfield Oil Company in Gainesville, GA is seeking a Collections Specialist to minimize risk by resolving past due balances, monitoring holds, and deciding when to release or withhold products based on credit management parameters. Responsibilities include calling customers, logging activity, providing metrics, collaborating across departments, and communicating with Sales, Operations and Dispatch.

Requires English fluency and MS Office skills.