Hybrid Collections Specialist - Data-Driven & Impactful

Mansfield Oil Company; Gainesville (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Paid time off, holidays

Parental Leave

Tuition Reimbursement

Insurance discount programs

Chaplain program

Job summary

Mansfield Oil Company in Gainesville, GA is seeking a Collections Specialist to minimize risk by resolving past due balances, monitoring credit holds, and deciding on releasing or holding products based on guidance from collections and credit management teams.

The role collaborates with internal departments, logs activity in the accounting system, and provides reporting on balances due. A hybrid work arrangement is available after training (3 days in office, 2 days remote).

Qualifications

• Must be fluent in English and proficient with Microsoft Office.
• Proficiency in Excel including pivot tables and lookups.
• One-year minimum B2B collections experience or related skills.

Responsibilities

• Own front-line collections, contacting customers on past-due balances.
• Transmit documentation needed to resolve past-due balances.
• Log collection activity in the accounting system and provide metrics.
• Investigate historical data for over/short payments and disputed items.
• Communicate with internal departments to resolve debit/credit balances.
• Notify internal customers of accounts with potential risk or credit holds.

Skills

English fluency

Microsoft Office

Excel (pivot tables, lookups)

1-year B2B collectionsExperience

Education

High School diploma or equivalency

Tools

Microsoft Office Suite

Accounting system

Job description

Mansfield Oil Company in Gainesville, GA is seeking a Collections Specialist to minimize risk by resolving past due balances, monitoring credit holds, and deciding on releasing or holding products based on guidance from collections and credit management teams.

The role collaborates with internal departments, logs activity in the accounting system, and provides reporting on balances due. A hybrid work arrangement is available after training (3 days in office, 2 days remote).