Hybrid Collections Specialist - Customer Care & Receivables

J. J. Keller & Associates, Inc.; Neenah (WI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with company match

Paid time off + holidays

Job summary

J. J. Keller & Associates, Inc. is seeking a Collection Specialist in Neenah for a full-time role with in-office work and partial remote options in the Neenah/Appleton/Oshkosh area. Responsibilities include contacting past-due accounts by phone and email and supporting credit/collections functions.

The ideal candidate has a GED or high school diploma, 2+ years in customer service, strong MS Office (Excel) skills, and familiarity with SAP. Work hours are 8 AM–4:30 PM.

Qualifications

• 2+ years of customer service experience.
• Strong attention to detail and accuracy.
• Effective verbal and written communication with internal/external customers.

Responsibilities

• Make collection contacts via phone and email on past-due accounts.
• Provide customer service and respond to inquiries related to accounts.
• Support accounts receivable aging and prevent bad debt write-offs.

Skills

Customer service

Attention to detail

Verbal & written communication

Team oriented

Education

High School Diploma / GED

Tools

MS Excel

SAP

Job description

J. J. Keller & Associates, Inc. is seeking a Collection Specialist in Neenah for a full-time role with in-office work and partial remote options in the Neenah/Appleton/Oshkosh area. Responsibilities include contacting past-due accounts by phone and email and supporting credit/collections functions.

The ideal candidate has a GED or high school diploma, 2+ years in customer service, strong MS Office (Excel) skills, and familiarity with SAP. Work hours are 8 AM–4:30 PM.