Hybrid Cloud & Wintel Engineer: Scale AI-Driven Infra

Genpact; Richmond (VA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Genpact is seeking a Hybrid Cloud, Windows Infrastructure, and Backup Engineer to provide L2 support across Microsoft Azure, Windows Server, Active Directory, VMware, Veeam, and Cohesity in a hybrid cloud setting. The role emphasizes infrastructure administration, monitoring, patching, identity management, and service reliability.

The ideal candidate has deep experience with Azure services, patch management, incident handling, and automation opportunities, in a fast-moving, AI-driven

Qualifications

• Experience with Windows Server administration and patching.

Responsibilities

• Provide L2 administration and operational support for hybrid infrastructure spanning on-premises datacenters and Microsoft Azure.
• Support Microsoft Azure services including VMs, Storage, VNets, Backup, Monitoring, and identity platforms.
• Monitor Azure health, utilization, availability, and performance; assist with provisioning and maintenance.
• Administer Windows Server 2016/2019/2022 environments including provisioning and lifecycle management.
• Support Active Directory domains, DNS, DHCP, and group policy; hybrid identity with Entra ID.
• Perform user administration, access management, and authentication troubleshooting.
• Provide L2 administration for Veeam Backup & Replication including backup monitoring and recovery.
• Provide hands-on administration for Cohesity DataProtect including policies and recovery operations.
• Execute backup, restore, and disaster recovery readiness activities for enterprise workloads.
• Support VMware vSphere, ESXi, and vCenter environments.
• Assist with SSL/TLS certificate management and renewal processes.
• Participate in incident resolution, RCAs, and change implementations.
• Identify opportunities for automation via PowerShell; create SOPs and runbooks.

Skills

PowerShell scripting

Incident management

Change management

Monitoring and alerting

VMware administration

Azure administration

Backup & recovery operations

Automation scripting

Customer support / L2 support

Tools

VMware vSphere/ESXi/vCenter

Veeam Backup & Replication

Cohesity DataProtect

Active Directory

Monitoring software (SolarWinds/LogicMonitor/PRTG)

ServiceNow ITSM

Job description

Genpact is seeking a Hybrid Cloud, Windows Infrastructure, and Backup Engineer to provide L2 support across Microsoft Azure, Windows Server, Active Directory, VMware, Veeam, and Cohesity in a hybrid cloud setting. The role emphasizes infrastructure administration, monitoring, patching, identity management, and service reliability.

The ideal candidate has deep experience with Azure services, patch management, incident handling, and automation opportunities, in a fast-moving, AI-driven