Hybrid Cloud Systems Engineer — Windows & AD

BDO USA, LLP

Grand Rapids (MI)

On-site

USD 100,000 - 120,000

Full time

6 days ago

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Job summary

BDO USA, LLP is seeking an Associate Systems Engineer to ensure the availability, security, and performance of the enterprise infrastructure. This role focuses on Windows Server (2022/2025) environments, Active Directory, and foundational virtualization technologies, with duties including installation, configuration, maintenance, and monitoring of systems.

The role also involves troubleshooting service disruptions, upgrading systems, and maintaining thorough technical documentation to support

Qualifications

One (1) or more years of experience managing multiple systems.
Ability to update and manage technical Tier 1, 2 and 3 escalation issues and identify solutions in fast-paced environment.
Experience with HP ProLiant servers, HP Blade chassis, Cisco UCS Servers preferred.

Responsibilities

Monitors and maintains servers and possibly storage systems.
Analyzes and troubleshoots system issues.
Assists with the performance and coordination of server replacements and server builds.
Monitors, manages and maintains Active Directory.
Acts as a technical resource for the Project Management Office.
Completes and upgrades system documentation.
Responsible for remote administration, design and implement of troubleshooting issues, and update/deploy Microsoft solutions.
Triage and resolve escalations from the team within defined customer SLAs.
Be a problem solver - identifies solutions for hardware, software, and network issues.
Leverage remote support tools to resolve support requests.
Communicate with clients and project leads in a highly professional and timely manner.
Other duties as required.