Hybrid Cloud Storage Support Engineer - S3 & Interop

Webhosting; Boston, Northern (MA, KY); Hybrid; USD 34,000 - 44,000; Full time

Job summary

Wasabi Technologies is seeking a Customer Support professional in the United States (Massachusetts, Boston area) to help our enterprise customers integrate their applications with Wasabi and assist partners deploying Wasabi into customer environments. The role requires exploring S3 protocol interactions and collaborating with global sales and development engineers.

Candidates should have a CS/Software Eng background, familiarity with AWS S3/Cloud storage, and a solid understanding of Linux and

Qualifications

• Background in CS/Telecom or software engineering.
• Familiarity with AWS S3/Cloud storage.
• Understanding of Linux and networking protocols (HTTP, TCP/IP, DNS, TLS).
• Able to work 40 hours per week in a hybrid model.
• Residing in Massachusetts, Boston Metro preferred.

Responsibilities

• Help enterprise customers integrate their applications with Wasabi.
• Assist partners in deploying Wasabi into customer environments.
• Explore S3 protocol interactions with Wasabi services.
• Collaborate with Wasabi sales and development engineers to enhance services.
• Validate interop between Wasabi and third-party software using APIs/SDKs.

Skills

Customer support

AWS S3 familiarity

Linux basics

Networking basics

Hybrid work readiness

Education

Computer Science/Telecommunication Networks or Software Engineering background

Job description

Wasabi Technologies is seeking a Customer Support professional in the United States (Massachusetts, Boston area) to help our enterprise customers integrate their applications with Wasabi and assist partners deploying Wasabi into customer environments. The role requires exploring S3 protocol interactions and collaborating with global sales and development engineers.

Candidates should have a CS/Software Eng background, familiarity with AWS S3/Cloud storage, and a solid understanding of Linux and