Hybrid Clinical Leader – Advanced NP/PA Director

American Family Care; Springfield (MA); On-site; USD 140,000 - 180,000; Full time

Job summary

American Family Care is seeking an Advanced Provider Director in Massachusetts. This role blends direct patient care with clinical leadership, mentorship, and operational strategy.

Reporting to the VP of Provider Services, the position supports a regional dyad between clinical and operational leadership to drive performance and provider success across key clinical and operational verticals. The Advanced Provider Director will split time between clinical duties and leadership activities, aiming

Qualifications

• Unrestricted NP or PA license in applicable state(s).
• Active national board certification.
• Minimum of 2 years of urgent care or high-volume clinical experience.
• Current BLS certification; DOT certification preferred.
• Proven leadership, mentorship, and onboarding experience.

Responsibilities

• Provide clinical leadership and direct patient care in urgent care settings.
• Lead provider coaching, onboarding, and workflow integration.
• Collaborate with regional operations to optimize staffing and care delivery.
• Maintain documentation standards and quality across clinics.

Skills

Clinical Excellence

Operational Awareness

Schedule & Coverage Support

Leadership Readiness

Documentation Accuracy

Education

Nurse Practitioner license (NP)

Physician Assistant license (PA)

National board certification

Tools

EMR systems

Scheduling platforms

Job description

American Family Care is seeking an Advanced Provider Director in Massachusetts. This role blends direct patient care with clinical leadership, mentorship, and operational strategy.

Reporting to the VP of Provider Services, the position supports a regional dyad between clinical and operational leadership to drive performance and provider success across key clinical and operational verticals. The Advanced Provider Director will split time between clinical duties and leadership activities, aiming