Hybrid Clinical Engagement & Training Coordinator

UPMC; Northern (KY); Híbrido; USD 52.000 - 72.000; Jornada completa

Descripción de la vacante

UPMC is seeking a Clinical Engagement Coordinator to support the Community HealthChoices program through interdepartmental engagement, training, and content development. This hybrid, primarily work-from-home role requires residency in PA or surrounding states.

You will collaborate with the clinical training team and staff to promote consistent care management and strengthen staff engagement skills related to Participant engagement.

Formación

• Experience in developing and delivering trainings for diverse audiences.
• Ability to assess training effectiveness and implement improvements.
• Strong communication and collaboration across departments.

Responsabilidades

• Develop, conduct, monitor, and evaluate CHC onboarding, biweekly statewide trainings, and other ad hoc trainings.
• Design, develop, and deliver instructor-led, virtual, and self-paced training.
• Proactively evaluate overall training and material effectiveness and implement continuous improvements.
• Provide periodic updates to department leadership on training participation, competency development, and opportunities for continued learning.
• Provide standardized, objective feedback related to staff development, competencies, and training material to strengthen staff understanding of departmental and role-specific expectations and practices.
• Support ongoing operational needs, including but not limited to CHC documentation, process improvement, and opportunities for interdepartmental collaboration.
• Support organizational initiatives and system transformations through training, implementation, and stakeholder communications.
• Build collaborative relationships across departments.

Conocimientos

Training design

Onboarding

Instructional design

Communication

Interdepartmental collaboration

Descripción del empleo

UPMC is seeking a Clinical Engagement Coordinator to support the Community HealthChoices program through interdepartmental engagement, training, and content development. This hybrid, primarily work-from-home role requires residency in PA or surrounding states.

You will collaborate with the clinical training team and staff to promote consistent care management and strengthen staff engagement skills related to Participant engagement.