Hybrid Client Support & Data Integrity Specialist

Conservice; Logan, Northern (UT, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Conservice is seeking a Client Support Specialist to assist Client Representatives and collaborate with internal teams to ensure a quality customer experience. You will research and resolve data integrity issues, open new client accounts, and handle account changes with a focus on accuracy and customer satisfaction.

The role involves in-office or hybrid work options, with in-office training available for those within 30 miles of a Conservice building.

Qualifications

• Strong attention to detail.
• Strong communication skills, written and verbal.
• Excellent research and problem solving skills.
• High school diploma or equivalent.

Responsibilities

• Research and resolve exceptions related to client data integrity.
• Open new client accounts.
• Close client accounts.
• Process account number changes.
• Collaborate with internal team members to resolve client related tasks.

Skills

Strong Computer Skills

Telephone etiquette

Critical thinking

Research & problem solving

Time management

Professional relationships

Client satisfaction

Education

High school diploma or equivalent

Job description

Conservice is seeking a Client Support Specialist to assist Client Representatives and collaborate with internal teams to ensure a quality customer experience. You will research and resolve data integrity issues, open new client accounts, and handle account changes with a focus on accuracy and customer satisfaction.

The role involves in-office or hybrid work options, with in-office training available for those within 30 miles of a Conservice building.