Hybrid Client Success Partner

Member Driven Technologies; Great Falls (MT); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

BCBS benefits

Dental Insurance

Life Insurance

Disability Insurance

401K after one year

Job summary

A leading technology company is seeking a Client Success Manager located in Great Falls, MT, to foster client relationships and drive satisfaction. The position offers a hybrid working arrangement, with 5 days of required on-site work per month. Responsibilities include developing partnerships, monitoring client engagement, and acting as a liaison between clients and internal teams. The ideal candidate will have a background in client success management and relevant experience in the financial or SaaS industries. Comprehensive benefits and a bonus structure are offered.

Qualifications

• Two years of experience in client success or account management in a B2B environment.
• Background in financial services, fintech, or enterprise software/SaaS preferred.
• History of driving client retention and satisfaction metrics.

Responsibilities

• Develop partnerships and understand client objectives.
• Monitor client engagement and satisfaction.
• Support coordination between clients and internal teams.

Skills

Client success strategies

Cross-functional collaboration

Relationship management

Education

Bachelor’s degree in Business, Marketing, or related field

High school graduate or equivalent

Tools

Symitar

Job description

A leading technology company is seeking a Client Success Manager located in Great Falls, MT, to foster client relationships and drive satisfaction. The position offers a hybrid working arrangement, with 5 days of required on-site work per month. Responsibilities include developing partnerships, monitoring client engagement, and acting as a liaison between clients and internal teams. The ideal candidate will have a background in client success management and relevant experience in the financial or SaaS industries. Comprehensive benefits and a bonus structure are offered.