Client Success Specialist (Hybrid)

Montage Marketing Group, LLC.; Rockville (MD); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with match

PTO

Paid Holidays

Paid Parental Leave

Short-Term Disability Insurance

Long-Term Disability Insurance

Job summary

Montage Marketing Group, LLC. in Rockville, MD is looking for a Client Success Associate to support client-facing projects and strengthen stakeholder relationships. This full-time role allows for hybrid work and offers an annual salary starting at $70,000.

The ideal candidate will have 3-5 years of experience in a professional services environment, strong communication skills, and the ability to manage multiple projects effectively.

Qualifications

• 3-5 years of experience in a client-facing, professional services environment.
• Proven ability to adapt to quickly changing circumstances while preserving the client experience.
• Strong judgement, professionalism, negotiation and problem-solving skills.

Responsibilities

• Manage multiple assignments and balance internal responsibilities with client deliverables.
• Capture meeting notes, synthesize information, and communicate next steps clearly.
• Exercise effective time management and project planning skills to ensure client communications are timely.

Skills

Client service

Project management

Communication

Time management

Problem-solving

Education

Bachelor's degree in business or related field

Tools

CRM systems

Project management tools

Job description

Montage Marketing Group, LLC. in Rockville, MD is looking for a Client Success Associate to support client-facing projects and strengthen stakeholder relationships. This full-time role allows for hybrid work and offers an annual salary starting at $70,000.

The ideal candidate will have 3-5 years of experience in a professional services environment, strong communication skills, and the ability to manage multiple projects effectively.