Hybrid Client Success Lead – NAM Partnerships

WGSN; New York (NY); Sur place; USD 65 000 - 70 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

401(k) Retirement Savings Plan

Dental and Vision plans

Health Care coverage

Life Insurance

Résumé du poste

WGSN, a global trend forecaster, is seeking a Client Services Executive to join the North America team in New York. The role focuses on delivering outstanding administrative and operational support to drive engagement and retention across the NAM portfolio.

Reporting to the Manager of Client Services, North America, you will collaborate with cross-functional teams, manage key accounts, and contribute to improved efficiency and client satisfaction.

Qualifications

• At least 2 years of experience in a Client Success role.
• C-level communication skills.
• Experience with Salesforce and Google Suite.
• Excellent interpersonal, presentation and organizational skills.

Responsabilités

• Service a portfolio of Strategic and Enterprise partnerships for WGSN NAM.
• Exceed client expectations with best-in-class service to drive retention.

Connaissances

C-level communication

Attention to detail

Interpersonal skills

Presentation

Organizational skills

Outils

Salesforce

Google Suite

Description du poste

WGSN, a global trend forecaster, is seeking a Client Services Executive to join the North America team in New York. The role focuses on delivering outstanding administrative and operational support to drive engagement and retention across the NAM portfolio.

Reporting to the Manager of Client Services, North America, you will collaborate with cross-functional teams, manage key accounts, and contribute to improved efficiency and client satisfaction.