Hybrid - Client Services Specialist

PeopleShare by PROMAN; Norristown (Montgomery County); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Hybrid work schedule

Excellent benefits

401k

Job summary

PeopleShare by PROMAN in Norristown, PA is seeking a Client Services Specialist to manage client communications and coordinate construction and maintenance projects. The role offers a hybrid schedule with two work-from-home days per week and a starting pay of $22 per hour.

You will handle calls and emails, prepare proposals, maintain CRM notes, enter work orders, source vendors, and follow up on project tasks. Prior office experience and MS Office proficiency are required.

Qualifications

• At least 1 year of experience within a professional office setting (Customer Service, Administrative Support, Scheduling, Dispatching, etc).
• Experience working within MS Office.
• Strong organizational skills.

Responsibilities

• Handle inbound and outbound calls/emails to clients to coordinate construction and maintenance services.
• Write and submit proposals to clients for approval.
• Maintain detailed notes with the CRM system.
• Review and enter work orders into the system.
• Sourcing new vendors for projects.
• Follow up with clients on work orders and other project-related tasks.

Skills

Customer service

Account / project management

MS Office

Tools

CRM system

Job description

Do you have project management and customer service experience? If so, we have a great opportunity in Norristown, Pa!

Our client is seeking candidates with Customer Service and/or Account / Project Management experience for a great career opportunity in Norristown.

Client Services Specialist Job Details:

Schedule: Monday - Friday, 8:30am - 5:30pm

• Work from home two days per week!
• Pay Rate: $22 / hour to start
  • Benefits, 401k, and PTO after probationary period

Our client offers:

• Hybrid Work Schedule (Work from home on Thursday and Friday)
• Great opportunities for growth
• Excellent Benefits, 401k and Paid time off

Job Description:

• Handling inbound and outbound calls/emails to clients to coordinate construction and maintenance services.
• Writing and submitting proposals to clients for approval.
• Maintaining detailed notes with Customer Relationship Management (CRM) system.
• Reviewing and entering work orders into our system.
• Sourcing new vendors for projects.
• Following up with clients on work orders and other project related tasks

Job Requirements:

• At least 1 year of experience within a professional office setting (Customer Service, Administrative Support, Scheduling, Dispatching, etc)
• Experience working within MS Office
• Strong organizational skills

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.