Hybrid Client Services Coordinator

TEKsystems; United States; Hybride; USD 33 000 - 34 000; Plein temps

Avantages offerts par ce poste

Hybrid work schedule

Comprehensive training program

Contract-to-hire opportunity

Collaborative team environment

Career growth in financial services

Résumé du poste

TEKsystems is seeking a Bilingual Client Services Coordinator (English/Spanish) in Scottsdale, AZ, offering a hybrid schedule (4 days onsite, 1 day remote) and a contract-to-hire path. You will support retirement and savings plan clients, handle inquiries in both languages, and collaborate with internal teams to ensure timely resolutions.

The role requires fluent bilingual communication, customer service excellence, and experience with CRM/ticketing systems.

Qualifications

• Fluent in English and Spanish (verbal and written).
• Strong customer service and communication skills.
• Administrative, customer service, call center, or client support experience.
• Strong attention to detail and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office.

Responsabilités

• Serve as a primary contact for retirement plan clients and financial advisors.
• Respond to client inquiries via phone and email in both English and Spanish.
• Resolve account and service-related issues while delivering an exceptional client experience.
• Manage service requests and follow up through resolution.
• Collaborate with internal teams to address client concerns and provide updates.
• Maintain accurate records of client interactions and account activity.

Connaissances

Bilingual English/Spanish

Customer service

Communication skills

Administrative experience

Outils

CRM systems

Ticketing systems

Description du poste

Bilingual Client Services Coordinator (English/Spanish)

Scottsdale, AZ

Hybrid Schedule: 4 days onsite, 1 day remote

Hours: Monday-Friday, 9:00 AM-6:00 PM

Start Date: October 26, 2026

Contract-to-Hire

Looking to grow your career in financial services? We're hiring a Bilingual Client Services Coordinator (English/Spanish) to support retirement and savings plan clients. If you enjoy helping people, solving problems, and working in a fast-paced professional environment, this could be a great opportunity for you.

What You'll Do

• Serve as a primary contact for retirement plan clients and financial advisors
• Respond to client inquiries via phone and email in both English and Spanish
• Resolve account and service-related issues while delivering an exceptional client experienceManage service requests and follow up through resolution
• Collaborate with internal teams to address client concerns and provide updates
• Maintain accurate records of client interactions and account activity

What We're Looking For

Required

• Fluent in English and Spanish (verbal and written)
• Strong customer service and communication skills
• Administrative, customer service, call center, or client support experience
• Strong attention to detail and problem-solving skills
• Ability to multitask in a fast-paced environment
• Proficiency with Microsoft Office

Preferred

• Financial services, banking, insurance, retirement services, or fintech experience
• Experience supporting business clients or managing customer accounts
• Experience working with CRM or ticketing systems

Job Type & Location

This is a Contract to Hire position based out of Scottsdale, AZ.

Pay and Benefits

The pay range for this position is $24.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Scottsdale,AZ.

Application Deadline

This position is anticipated to close on Oct 16, 2026.

Benefits

• Hybrid work schedule
• Comprehensive training program
• Contract-to-hire opportunity with long-term growth potential
• Collaborative team environment
• Excellent opportunity to build a career in financial services

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.