Hybrid Client Service Delivery Specialist

Northern Trust Corp.; Chicago (IL); Hybrid; USD 67,000 - 113,000; Full time

Benefits offered by this job

401k

Pension

Health benefits

Paid time off

Parental leave

Discretionary bonus

Job summary

Northern Trust Corp. is seeking a professional to support client service delivery in a hybrid model, balancing office and remote work. You will handle processes, analyze information, and ensure timely, accurate servicing for a range of clients and accounts.

The role emphasizes collaboration, process improvement, and delivering high-quality client outcomes, backed by a comprehensive benefits package and a security‑minded culture.

Qualifications

• Bachelor’s degree required.
• Typically 3+ years of relevant experience.
• Equivalent experience and any role-specific certifications or licenses may be considered where applicable.

Responsibilities

• Complete assigned processes accurately and on time.
• Support small to mid-sized clients and accounts.
• Analyze information and evaluate solutions to resolve servicing issues.
• Monitor timelines and communicate updates for timely delivery.
• Apply understanding of business drivers to support service goals.
• Review data and transactions for accuracy and completeness.

Skills

Problem solving

Analytical skills

Communication

MS Office

Client service

Education

Bachelor’s degree

Job description

Northern Trust Corp. is seeking a professional to support client service delivery in a hybrid model, balancing office and remote work. You will handle processes, analyze information, and ensure timely, accurate servicing for a range of clients and accounts.

The role emphasizes collaboration, process improvement, and delivering high-quality client outcomes, backed by a comprehensive benefits package and a security‑minded culture.