Hybrid Client Engagement Specialist

gartner; Fort Myers (FL); Hybrid; USD 56,000 - 78,000; Full time

Job summary

Gartner is seeking a CES Specialist to connect clients with Gartner Analysts, coordinating requests and delivering high-level support across the organization.

You will interpret client needs, allocate the right analyst, and provide resources to help business leaders solve complex technology and business challenges. A growth mindset and strong communication are essential in this hybrid role.

Qualifications

• Bachelor's degree required.
• Experience solving complex problems.
• Strong time management and organizational skills.
• Analytical mindset and business acumen.
• Excellent written and verbal communication, adaptable to audience.

Responsibilities

• Interprets client needs and matches them to Gartner Analysts.
• Provides research and resources to help client leaders.
• Coordinates with internal stakeholders on client requests.
• Reads industry research to understand complex topics.
• Delivers executive-level customer service and builds relationships.

Skills

Proactive problem solving

Time management

Analytical mindset

Business acumen

Communication skills

Education

Bachelor's degree

Job description

Gartner is seeking a CES Specialist to connect clients with Gartner Analysts, coordinating requests and delivering high-level support across the organization.

You will interpret client needs, allocate the right analyst, and provide resources to help business leaders solve complex technology and business challenges. A growth mindset and strong communication are essential in this hybrid role.