Client Engagement Specialist - AI & Insights Liaison Hybrid

gartner; Irving (TX); Hybrid; USD 56,000 - 78,000; Full time

Benefits offered by this job

Hybrid work environment

401(k) match

Stock purchase program

Generous PTO

Job summary

Gartner, Inc. in the United States is seeking a CES Specialist who connects clients with Gartner Analysts to solve technology and business questions.

You will interpret client needs, coordinate with analysts, and provide research resources in a fast-paced, hybrid environment. You will deliver executive-level customer service, learn quickly, and grow within a global team that values curiosity and collaboration.

Qualifications

• Bachelor's degree required.
• Experience solving complex problems.
• Strong written and verbal communication.
• Ability to learn quickly and work independently.
• Interest in business and technology.

Responsibilities

• Interprets client needs and identifies the most relevant Gartner Analyst to fulfill the request.
• Provides research and resources to business leaders to help improve their businesses.
• Partners with internal stakeholders on client needs.
• Reads industry research and develops understanding of complex topics.
• Provides executive level customer service.
• Builds strong working relationships with the Gartner Business & Technology Insights Analyst community and receives unlimited access to all Gartner research content

Skills

Analytical mindset

Time management

Communication skills

Problem solving

Growth mindset

Education

Bachelor's degree

Job description

Gartner, Inc. in the United States is seeking a CES Specialist who connects clients with Gartner Analysts to solve technology and business questions.

You will interpret client needs, coordinate with analysts, and provide research resources in a fast-paced, hybrid environment. You will deliver executive-level customer service, learn quickly, and grow within a global team that values curiosity and collaboration.