Hybrid Clerical Assistant 2: Visitor Support & Records

Commonwealth-of-Pennsylvania; Penfield (PA); Hybrid; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania’s Department of Conservation and Natural Resources seeks a Clerical Assistant 2 to support the Moshannon State Forest district by assisting visitors, answering calls, and helping staff with accurate information. You will help keep operations organized and provide timely, friendly service.

You will perform duties such as greeting visitors, handling information requests, responding to communications, maintaining filing systems, and supporting timekeeping and

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Graduation from high school
• An equivalent combination of experience and training

Responsibilities

• Visitor Assistance: Greet visitors in a helpful manner and provide general information for public inquiries
• Office Coordination: Support staff by responding to information requests and maintaining organized filing systems
• Communication Handling: Answer phone calls, email, and mail while directing questions and messages to the appropriate person
• Record Management: Prepare required reports, maintain due dates, and ensure records follow Commonwealth standards
• Timekeeping Support: Review, calculate, and enter attendance information while assisting with overtime, leave, and schedule updates
• Wildfire Assistance: Help with wildfire reporting tasks, maintain resource information, and perform dispatcher duties during incidents

Education

High School Diploma

Job description

The Commonwealth of Pennsylvania’s Department of Conservation and Natural Resources seeks a Clerical Assistant 2 to support the Moshannon State Forest district by assisting visitors, answering calls, and helping staff with accurate information. You will help keep operations organized and provide timely, friendly service.

You will perform duties such as greeting visitors, handling information requests, responding to communications, maintaining filing systems, and supporting timekeeping and