Hybrid Claims Technician: Process, Resolve & Grow

Sentry Insurance; Davenport (IA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Hybrid Flexibility

Dining on Us

Continuous Learning

Comprehensive Benefits

Work-Life Balance

Investing in Your Future

Giving Back

Job summary

Sentry Insurance in Davenport, IA is seeking a Claims Technician to support the claims team with tasks ranging from moderate to advanced. You will aid with records, processing payments, and preparing documents for mailing or electronic submission in a hybrid office setting.

The role collaborates with customers, vendors, attorneys, and internal claims staff to move claims toward timely resolution, with on-site options in Davenport or Nashville and a focus on compliance and accuracy.

Qualifications

• High School Diploma or equivalent work experience.
• Minimum 1 year of related work experience.
• Customer Service experience is highly preferred.

Responsibilities

• Analyze and process complex bills, checks, and invoices for proper coding and payment, including payments to law firms, claims suppliers, and injured workers.
• Resolve title procurement issues with suppliers and customers. Coordinate document signatures with vehicle owners to align with state title compliance.
• Work with electronic claim documents. Compile, prepare, organize, review, and distribute moderate to complex claims materials to respond to various claims requests, including subpoenas, legal requests, and insurance department complaints.
• Prepare a variety of state forms/filings according to claims and state regulations, including, reviewing and entering of claim data for proper completion and submission.

Skills

Customer Service

High School Diploma

1 year experience

Education

High School Diploma or equivalent

Job description

Sentry Insurance in Davenport, IA is seeking a Claims Technician to support the claims team with tasks ranging from moderate to advanced. You will aid with records, processing payments, and preparing documents for mailing or electronic submission in a hybrid office setting.

The role collaborates with customers, vendors, attorneys, and internal claims staff to move claims toward timely resolution, with on-site options in Davenport or Nashville and a focus on compliance and accuracy.