Hybrid Claims Support Specialist

Penn National Insurance; Harrisburg (Dauphin County); Hybrid; USD 39,000 - 54,000; Full time

Job summary

Penn National Insurance is seeking a Claims Service Representative to support the Claims Division with routine administrative and customer service duties. The role is hybrid, reporting to the Harrisburg, PA office, and involves handling calls, data entry, and clerical tasks to maintain efficient claims processing.

The compensation ranges from $39,000 to $54,000 annually, with potential participation in an annual incentive program depending on eligibility.

Qualifications

• High School diploma or equivalent.
• Prior customer service experience preferred.
• Good verbal and written communication skills.
• Strong keyboard, data entry and typing abilities.

Responsibilities

• Handle routine customer calls and inquiries via phone, fax, email or internet.
• Enter data into claims processing systems with accuracy.
• Assist with clerical duties to support the claims division.
• Provide prompt, courteous service to agents, policyholders and internal customers.

Skills

Interpersonal skills

Communication skills

Data entry

Team player

Education

High School diploma

Tools

Microsoft Office Suite

Job description

Penn National Insurance is seeking a Claims Service Representative to support the Claims Division with routine administrative and customer service duties. The role is hybrid, reporting to the Harrisburg, PA office, and involves handling calls, data entry, and clerical tasks to maintain efficient claims processing.

The compensation ranges from $39,000 to $54,000 annually, with potential participation in an annual incentive program depending on eligibility.