Hybrid Claims Office Support Specialist

Laseagrant; Urbana (IL); Hybrid; USD 28,000 - 31,000; Full time

Job summary

University of Illinois Urbana-Champaign is seeking an Office Support Associate for a hybrid role within the Claims Management team. The position supports reception, correspondence, calendar management, and daily operations to ensure timely service delivery.

The role requires strong MS Office skills, attention to detail, and the ability to handle confidential information in a fast-paced environment. 100% full-time civil service position with competitive benefits.

Qualifications

• High school diploma or equivalent required with additional college or work experience.
• Experience performing office/clerical duties and using computer systems.
• Strong knowledge of Microsoft Office suite and data entry accuracy.

Responsibilities

• Greet and screen calls, emails, and inquiries and route to appropriate staff.
• Prepare letters, reports, and other business documents and manage calendars.
• Process subpoenas, monitor medical bills, and support payment workflows.
• Maintain filing systems and support daily operational needs.

Skills

Office procedures

Phone handling

Calendar management

Document preparation

Education

High school diploma or equivalent

18 months experience via college/work

Tools

Microsoft Word

Excel

Access

Outlook

PowerPoint

Internet Explorer

Job description

University of Illinois Urbana-Champaign is seeking an Office Support Associate for a hybrid role within the Claims Management team. The position supports reception, correspondence, calendar management, and daily operations to ensure timely service delivery.

The role requires strong MS Office skills, attention to detail, and the ability to handle confidential information in a fast-paced environment. 100% full-time civil service position with competitive benefits.