Hybrid Claims Intake & Coverage Specialist

MedPro Group; Fort Wayne (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

MedPro Group in Fort Wayne, IN is seeking an organized, detail-oriented administrative professional to support incident loss notifications and claim workflows. You will interact with insured individuals, perform initial coverage reviews, and coordinate across departments to ensure timely resolution.

The role emphasizes independent work, prioritization, and strong communication. Proficiency with Word/Excel/PowerPoint and a college degree or equivalent experience are preferred; ability to manage

Qualifications

• Background in insurance, healthcare or law industries preferred.
• Strong proven ability to operate independently and prioritize assignments.
• Ability to work well under pressure and within time constraints.
• Ability to effectively manage several projects/priorities simultaneously.
• Outstanding interpersonal skills to include both written and oral communication.
• Excellent organizational and teamwork skills; creative problem solving.
• Typing proficiency and computer skills (Word, Excel, PowerPoint) and ability to learn new technologies.
• College degree or equivalent experience with relevant experience preferred.

Responsibilities

• Interact with insured at time of loss notification and perform initial coverage review.
• Insure all initial claim investigations are executed with timeliness and accuracy.
• Work with multiple departments/functions in the resolution of customer issues.
• Facilitate and expedite the workflow between the field and home offices.
• Provide full-range of administrative office and management support.
• Perform miscellaneous duties as assigned by manager.

Skills

Independent work

Prioritization

Communication

Time management

Interpersonal skills

Education

College degree or equivalent experience

Tools

Word

Excel

PowerPoint

Job description

MedPro Group in Fort Wayne, IN is seeking an organized, detail-oriented administrative professional to support incident loss notifications and claim workflows. You will interact with insured individuals, perform initial coverage reviews, and coordinate across departments to ensure timely resolution.

The role emphasizes independent work, prioritization, and strong communication. Proficiency with Word/Excel/PowerPoint and a college degree or equivalent experience are preferred; ability to manage