Claims Intake Analyst

MedPro Group; Fort Wayne (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

MedPro Group in Fort Wayne, IN is seeking an organized, detail-oriented administrative professional to support incident loss notifications and claim workflows. You will interact with insured individuals, perform initial coverage reviews, and coordinate across departments to ensure timely resolution.

The role emphasizes independent work, prioritization, and strong communication. Proficiency with Word/Excel/PowerPoint and a college degree or equivalent experience are preferred; ability to manage

Qualifications

• Background in insurance, healthcare or law industries preferred.
• Strong proven ability to operate independently and prioritize assignments.
• Ability to work well under pressure and within time constraints.
• Ability to effectively manage several projects/priorities simultaneously.
• Outstanding interpersonal skills to include both written and oral communication.
• Excellent organizational and teamwork skills; creative problem solving.
• Typing proficiency and computer skills (Word, Excel, PowerPoint) and ability to learn new technologies.
• College degree or equivalent experience with relevant experience preferred.

Responsibilities

• Interact with insured at time of loss notification and perform initial coverage review.
• Insure all initial claim investigations are executed with timeliness and accuracy.
• Work with multiple departments/functions in the resolution of customer issues.
• Facilitate and expedite the workflow between the field and home offices.
• Provide full-range of administrative office and management support.
• Perform miscellaneous duties as assigned by manager.

Skills

Independent work

Prioritization

Communication

Time management

Interpersonal skills

Education

College degree or equivalent experience

Tools

Word

Excel

PowerPoint

Job description

Meet MedPro Group. We’re an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team. We are hundreds of professionals with varied backgrounds and experience levels who came together to achieve one goal: protecting those who have made it their mission to serve and care for others. Never considered the insurance industry before? We think you should.

In this role, you will…

• Interact with insured at time of loss notification and perform initial coverage review.
• Insure all initial claim investigations are executed with timeliness and accuracy.
• Work with multiple departments/functions in the resolution of customer issues.
• Facilitate and expedite the workflow between the field and home offices.
• Provide full-range of administrative office and management support.
• Perform miscellaneous duties as assigned by manager.

We are looking for candidates with…

• Background in insurance, healthcare or law industries preferred.
• Strong proven ability to operate independently and prioritize assignments.
• Ability to work well under pressure and within time constraints.
• Ability to effectively manage several projects/priorities simultaneously.
• Outstanding interpersonal skills to include both written and oral (focus on critical listening).
• Excellent organizational and teamwork skills; creative problem solving.
• Typing proficiency and computer skills (Word, Excel, PowerPoint) and ability to learn new technologies.
• College degree or equivalent experience with relevant experience preferred.

Why MedPro?

MedPro Group’s mission is built on a century-old legacy of protecting those who protect others. From our roots in our hometown of Fort Wayne, Indiana, we've worked diligently to become the nation's premier healthcare liability coverage provider, currently insuring more than 300,000 customers. With that growth, we've built a significant presence in all 50 states. Our team works across the country to provide the best strategies to mitigate risk and preserve the reputations of those who have entrusted their good name to us. That passion - built on a foundation of a culture that values uncompromised integrity, obsessive client focus, great teamwork, and a long-term mindset - makes MedPro a preferred employer that many call their career home.

General:

MedPro Group is an Equal Opportunity Employer. #LI-Hybrid #LI-EH1