Hybrid Claims Director: Strategy & Leadership

Placements24; Willows (CA); Hybrid; USD 86,000 - 135,000; Full time

Benefits offered by this job

Executive salary package

Bonus structure and incentives

Professional development & leadership:

Job summary

PLACEMENTS24 is seeking an experienced Claims Manager to lead a high-performing claims team in Welkom, SA. The role requires strategic leadership across multi-line claims operations, ensuring efficiency, accuracy, and regulatory compliance while driving customer satisfaction.

The ideal candidate will have extensive claims leadership experience, strong analytical and negotiation skills, and a track record of implementing effective claims strategies within a dynamic insurance environment.

Qualifications

• Extensive leadership experience in claims operations across lines of business.
• Strong knowledge of claims processes, regulations and litigation management.
• Proven ability to develop and execute strategic plans for a claims department.

Responsibilities

• Manage day-to-day operations of the claims department and staff performance.
• Develop and refine claims handling procedures to improve efficiency and service.
• Ensure compliance with laws, regulations and company policies on claims settlement.
• Analyze claims data to identify trends and inform strategic improvements.
• Oversee investigation and resolution of complex, potentially litigated claims.

Skills

Leadership

Claims management

Strategic planning

Data analysis

Negotiation

Job description

PLACEMENTS24 is seeking an experienced Claims Manager to lead a high-performing claims team in Welkom, SA. The role requires strategic leadership across multi-line claims operations, ensuring efficiency, accuracy, and regulatory compliance while driving customer satisfaction.

The ideal candidate will have extensive claims leadership experience, strong analytical and negotiation skills, and a track record of implementing effective claims strategies within a dynamic insurance environment.