Hybrid Claims Auditor

ProAg; West Des Moines (IA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with match

PTO & holidays

Parental leave

Medical vision dental coverage

Wellness program

Employee discounts

Learning culture

Job summary

ProAg is seeking a Claims Processing Auditor in the Midwest to audit and process claims, ensuring accuracy and completeness. You will collaborate with Underwriting, Claims, and Compliance to expedite payment and improve processing workflows.

The role requires 2+ years of experience, a high school diploma, and strong communication and analytical skills. This is a hybrid position with on-site and remote days, supporting multiple regional teams.

Qualifications

• Two years of relevant and progressive professional experience.
• High School diploma or equivalent is required.
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy with employees and customers.
• Sound analytical skills with a deep attention to detail in order to problem solve.
• Ability to effectively and efficiently multi-task, set and shift priorities, and adapt to change.
• Handle sensitive and/or confidential material strictly in accordance with company policy, Risk Management Agency (RMA) guidelines, etc.

Responsibilities

• Monitor claims through auditing and data entry activities.
• Ensure claims are adequately documented in our processing system.
• Track claims for timeliness.
• Work closely with the Underwriting Department to ensure any changes required to claims are made in the system prior to payment.
• Process loss claims for payment.
• Attend assigned training as needed.
• Collaborate with and communicate information clearly and effectively to crop adjusters, team members, compliance, accounting and agents.
• Provide support to other regions as needed through cross‑training activities.
• Adhere to the expectations of ProAg policyholder touchpoints.

Skills

Attention to detail

Analytical thinking

Written and verbal communication

Multi-tasking

Education

High School diploma or equivalent

Job description

ProAg is seeking a Claims Processing Auditor in the Midwest to audit and process claims, ensuring accuracy and completeness. You will collaborate with Underwriting, Claims, and Compliance to expedite payment and improve processing workflows.

The role requires 2+ years of experience, a high school diploma, and strong communication and analytical skills. This is a hybrid position with on-site and remote days, supporting multiple regional teams.