Hybrid Claims Adjuster Trainee – Start Your Insurance Career

Progressive Insurance; Minnesota; Hybrid; USD 54,000 - 58,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision

Wellness programs

Health savings accounts

Life insurance

Paid time off

Parental & family leave

Diversity & inclusion programs

Career development & tuition support

Job summary

Progressive Insurance in Minnesota is hiring a claims adjuster trainee. You’ll learn to help customers get back on the road after an accident, mainly over the phone in a hybrid work model.

The program combines hands-on case work with coaching from leaders and in-depth training on property damage and insurance contracts to build confidence and independence. The role emphasizes building relationships, handling a full case load, and collaborating with appraisers and carriers.

Qualifications

• Three years of work experience OR
• Bachelor’s degree OR
• Two years work experience and an associate degree

Responsibilities

• Determine coverage
• Determine liability
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Skills

Customer service

Communication skills

Phone-based work

Attention to detail

Education

Bachelor's degree

Two years work experience + associate degree

Associate degree

Job description

Progressive Insurance in Minnesota is hiring a claims adjuster trainee. You’ll learn to help customers get back on the road after an accident, mainly over the phone in a hybrid work model.

The program combines hands-on case work with coaching from leaders and in-depth training on property damage and insurance contracts to build confidence and independence. The role emphasizes building relationships, handling a full case load, and collaborating with appraisers and carriers.