Hybrid Child Care Eligibility Specialist

Cappaonline; San Diego (CA); Hybrid; USD 56,000 - 69,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

Training and staff development

Flexible Spending Account

Legal service plans

Holidays, sick pay & vacation

Bonus days after years of service

Long-term disability

Life insurance

401(k) employer match

Employee assistance program

Job summary

Child Development Associates, Inc. (CDA) is seeking a Child Care Eligibility Specialist to manage a caseload within the Alternative Payment Program. You will conduct eligibility interviews, enroll families, process changes, and ensure regulatory compliance while building strong relationships with families.

The role requires strong clerical and computer skills, attention to detail, and the ability to work with diverse populations. Office/Remote (hybrid) options may be available after training.

Qualifications

• Must have strong clerical, administrative and computer skills.
• Bilingual Spanish preferred (based on office needs).
• Education, training and/or experience that demonstrate possession of the knowledge, skills and abilities listed above.

Responsibilities

• Provide and explain CDA’s childcare programs to parents who walk‑in or call; educate on admission and/or continued eligibility requirements.
• Provide relevant and timely resource and referrals as needed.
• Enroll and recertify families; process eligibility status changes; maintain documentation and verification requirements.
• Request updated documentation for continual compliance, and process changes within timelines via correspondence, computer updates, personal inquiries and verifications.
• Track and monitor eligibility and status on families receiving childcare services; submit reports as needed.
• Calculate income and determine family fees, following up on all changes as needed.
• Initiate prompt and professional responses to clients, co-workers, and other individuals while delivering timely services; continually prioritize workload to ensure deadlines are met.
• Maintain organization of family files to create an accurate paper trail showing eligibility for childcare services.
• Participate in on-site and off-site learning opportunities such as workshops, conferences, staff meetings and trainings

Skills

Clerical skills

Administrative skills

Computer skills

Bilingual (Spanish)

Education

Associate degree

Job description

Child Development Associates, Inc. (CDA) is seeking a Child Care Eligibility Specialist to manage a caseload within the Alternative Payment Program. You will conduct eligibility interviews, enroll families, process changes, and ensure regulatory compliance while building strong relationships with families.

The role requires strong clerical and computer skills, attention to detail, and the ability to work with diverse populations. Office/Remote (hybrid) options may be available after training.