Hybrid Child Care Eligibility Specialist

CDA; National City (CA); Hybrid; USD 56,000 - 69,000; Full time

Benefits offered by this job

Medical | Dental | Vision benefits

Flexible Spending Account

Paid Holidays, Sick Pay, and Vacation

401(k) Contribution

Employee Assistance Program

Job summary

Child Development Associates, Inc. (CDA) is seeking a Child Care Eligibility Specialist to manage a caseload in our Alternative Payment Program. You will conduct eligibility interviews, enroll families, process changes, and ensure regulatory compliance.

The role requires strong clerical and computer skills, attention to detail, and the ability to work with diverse families. Office/remote hybrid schedule with training provided.

Qualifications

• Education, training and/or experience that demonstrate possession of the knowledge, skills and abilities listed above.
• Must have strong clerical, administrative and computer skills
• Valid auto registration and insurance. Position may require occasional driving to and from locations to meet with parents and/or for the purpose of training

Responsibilities

• Provide and explain in detail CDA’s childcare programs to parents who walk-in or call; educate on admission and/or continued eligibility requirements.
• Provide relevant and timely resource and referrals as needed.
• Conduct enrollment/recertification appointments; process eligibility status changes; maintain documentation and verification requirements.
• Request updated documentation for continual compliance, and process changes within timelines via correspondence, computer updates, personal inquiries and verifications.
• Track and monitor eligibility and status on families receiving childcare services; submit reports as needed.
• Calculate income and determine family fees, following up on all changes as needed.
• Initiate prompt and professional responses to clients, co-workers, and other individuals while delivering timely services; continually prioritize workload to ensure deadlines are met.
• Maintain organization of family files to create an accurate paper trail showing eligibility for childcare services provided.
• Participate in on-site and off-site learning opportunities such as workshops, conferences, staff meetings and trainings

Skills

Compassionate

Adaptable

Confidentiality

Clerical skills

Computer skills

Education

Associate degree in administration, human services, business, social work

Spanish bilingual preferred

Job description

Child Development Associates, Inc. (CDA) is seeking a Child Care Eligibility Specialist to manage a caseload in our Alternative Payment Program. You will conduct eligibility interviews, enroll families, process changes, and ensure regulatory compliance.

The role requires strong clerical and computer skills, attention to detail, and the ability to work with diverse families. Office/remote hybrid schedule with training provided.