Hybrid Case Management Analyst – IDES Program

KSA Integration, LLC; Virginia; Hybrid; USD 63,000 - 74,000; Full time

Benefits offered by this job

Medical, Dental, Vision (82% company)

HSA / FSA

PTO

Flexible Work Environment

401K with Company Match

Holidays

Tuition Reimbursement

Career Development

Job summary

KSA Integration is hiring two Case Management Analysts to support the Defense Health Agency's Integrated Disability Evaluation System program. This administrative/data role focuses on case processing, eligibility, and compliance within a hybrid remote setup to be located near Falls Church, Virginia.

Candidates should have a Bachelor's degree or equivalent experience, plus 2+ years in military/VA health-related processing and the ability to pass a Tier 1 background check with CAC eligibility.

Qualifications

• Bachelor's degree or 4 years of equivalent experience in case processing or records work.
• 2+ years of case processing, records, or administrative experience in a military, VA, or health setting.
• Strong attention to detail and customer service.
• Must pass a Tier 1 background investigation and qualify for a CAC.
• Within 30 days of start, complete required DHA training including privacy training for PII/PHI.

Responsibilities

• Complete case disenrollment and re-enrollment actions within one business day of request.
• Decide on deferment, re-enrollment, or new case and report corrective actions.
• Monitor cases; flag timeliness issues and ensure compliance.
• Manage the IDES mailbox and assist system users.
• Draft the annual update to system business rules.

Skills

Attention to detail

Customer service

CAC eligibility

Background check

Education

Bachelor's degree or 4 years of equivalent experience

Job description

KSA Integration is hiring two Case Management Analysts to support the Defense Health Agency's Integrated Disability Evaluation System program. This administrative/data role focuses on case processing, eligibility, and compliance within a hybrid remote setup to be located near Falls Church, Virginia.

Candidates should have a Bachelor's degree or equivalent experience, plus 2+ years in military/VA health-related processing and the ability to pass a Tier 1 background check with CAC eligibility.