Hybrid Care Navigator: Community & Field Support

Mom’s Meals; United States; Hybrid; USD 34,000 - 36,000; Full time

Job summary

Mom’s Meals seeks a Care Navigator to support Medicaid members and related programs in New York. The role blends community engagement, field work, and telephonic navigation in a hybrid setting with regular travel within New York State.

The ideal candidate has healthcare or social services experience, strong communication, and a passion for health equity. Training, HIPAA compliance, and collaboration with partners are key aspects of the role.

Qualifications

• Minimum of 2 years’ experience in healthcare, social services, or related field.
• Ability to engage diverse communities with empathy and professionalism.
• Rapport-building in community and telephonic settings.
• Direct client interactions in-person or via outreach activities.
• Strong verbal and written communication.
• Ability to manage multiple priorities and meet deadlines.
• Accurate documentation in line with regulatory requirements.

Responsibilities

• Conduct health-related social needs screenings in various settings.
• Complete eligibility assessments for social care services.
• Provide on-site screening and navigation at events and outreach activities.
• Build relationships with community organizations and providers.
• Serve as embedded navigator with on-site screening and referral coordination.
• Manage referrals using designated platforms and document activities.

Skills

Healthcare experience

Community outreach

Cultural humility

Communication skills

Organization

Travel willingness

Driver's license

Job description

Mom’s Meals seeks a Care Navigator to support Medicaid members and related programs in New York. The role blends community engagement, field work, and telephonic navigation in a hybrid setting with regular travel within New York State.

The ideal candidate has healthcare or social services experience, strong communication, and a passion for health equity. Training, HIPAA compliance, and collaboration with partners are key aspects of the role.